Woman holding a dog, surrounded by moving boxes.

Move-out

Move-out Procedures

To ensure a smooth move-out process for everyone involved, please take the time to carefully review the detailed information and Move-Out Procedures that follow. With the large number of residents moving out, we must strictly adhere to these procedures without deviation. Your cooperation is greatly appreciated during this transition.

Important Move Out Information

Move-out inspections will be performed on an “Appointment Only” basis. Please call or stop by the office to schedule your move-out inspection at least two weeks prior to your move-out date. All move-out inspections must be completed by 5:00 pm on 07/19/2024. Please note that availability for appointments will be extremely limited. Should you make an appointment, you will meet a designated staff member at your unit at the time of your appointment. All of your belongings must be removed at this time as you will no longer have access to the unit. If more than one person will be moving out of your unit, coordinate your schedules so that we can inspect all bedrooms at the same time.
If you choose not to schedule an appointment for move-out, please be sure to return your unit key, mailbox key, and parking pass to the office no later than 12:00 pm on 07/31/2024. If you do not check out by this deadline, you will be considered a “Holdover” and will be assessed charges and subject to legal action.
The entire apartment will be inspected even if only one person is leaving. The entire apartment must be cleaned. The common area will be the responsibility of both the outgoing and renewing residents. Please see our CLEANING PROCEDURES linked below for more information.
Charges assessed for cleaning or damages to the common areas (living/dining areas, kitchen, shared vanity and bath areas, laundry rooms and closets) will be divided equally among all apartment mates. Please review our ESTIMATED CHARGE LIST linked below for details.
Each resident will be held responsible for cleaning or damages in his or her bedroom. Should there be any animal damage in the common area, it will be billed back to the animal owner on file. If the animal is not registered with the office, those charges will be distributed evenly. We encourage you to verify that all animals in your unit are registered to ensure that charges are distributed appropriately.
You will not be held accountable for any discrepancies (exceptions) that were noted on your move-in inspection unless these items were taken care of by management and occurred again after that time.
Any outstanding balances owed must be paid at the time of move-out. Pursuant to the lease agreement, any outstanding balance will cause that portion of the Security Deposit, if applicable, to be forfeited.
Please update your address through your ResidentPortal to the address you would like your Financial Move-Out Statement to be sent. This does not forward your personal mail, this is only for the purpose to send you your Financial Move Out Statement/Security Deposit. Change of Address: Go to the Post office to fill out your change of address form or go online to www.usps.com: Forward Mail option: Change of Address. There is a $1 charge to do this online, but your mail will be sent piece by piece to the new address. Please be sure to also discontinue any subscriptions and update your address on frequently used websites for shopping purchases such as Amazon.
Any balance due will be assessed on your Financial Move-Out Statement which you will receive via mail to the forwarding address provided.
If you are transferring to a different unit on property, you will be notified directly of your transfer dates. You will need to be prepared to transfer from your current unit to your new unit within a 24-hour period. Your current unit must be inspection-ready by the date assigned. Any damages assessed will be charged to your account and due upon receipt.
If you turn your keys into the leasing office before your lease end date, please be advised that this does not relinquish you from your lease agreement duties. You are still responsible for paying for utilities (if applicable), as well as fulfilling your lease agreement payments. Each roommate will also be responsible equally for any charges to the common area up until the end of the lease agreement. We will not conduct a move-out inspection until the end of the lease agreement.

Move-Out Resources

Entry:

Wash inside and outside of front entry door.
Thoroughly clean (sweep and mop) entry floor.

Kitchen:

Stove/Oven/Microwave:
- Thoroughly clean exterior of oven. Don’t forget the oven drawer!
- Use oven cleaner to clean interior of oven. Easy-Off Fume Free is an easy, odorless product that works well for this. You may have to do some extra cleaning for stubborn spills. If so, please use a mild detergent, and/or a steel wool pad.
- Remove oven drawer – clean drawer and sweep out from under the drawer. Be careful not to wipe the ash from the oven into your clean oven drawer.
- Scour drip pans and rings with an S.O.S. pad and clean all food and spills from underneath the drip pans. (Do not use oven cleaner on the drip pans because it corrodes the surface and turns them black). New drip pans should be purchased if the stains cannot be removed.
- Thoroughly clean outside, inside, above and below microwave.
- Clean walls, cabinets and floor under and around the stove.

Dishwasher:
- Clean inside, outside & around the edges – especially the door.
- Remove any items or food from beneath the drawer.

Refrigerator:
- Wash all inside and outside surfaces.
- Don’t forget the crisper drawer (inside and underneath).
- Remove all items from the Refrigerator and Freezer area.
- Clean all drawers, compartments and shelves.

Cabinets and Countertops:
- Interior of cabinets should be free of shelf lining, crumbs and dust. Don’t forget the drawers.
- Exteriors of all cabinets should be wiped down to remove water spots and food drips or spills.
- Wipe off all countertops.
- Clean the tops of the cabinets.

Kitchen Floor:
- Sweep the floor to remove all dirt and debris.
- Mop the floors with a disinfecting cleaner.

Kitchen Sink:
- Kitchen sink should be scrubbed and free of spots and stains.
- Make sure that the kitchen faucet is clean – pay special attention to the area around the faucet knobs.

Living Room:

Mop/sweep hardwood floors.
Wipe down ceiling fan.
Wipe down wall.

Washer/Dryer:

Washer should be clean inside and out. The exterior should be wiped down and the control turned to the “off” position.
Dryer should be clean inside and out. Please remove all debris/lint from the lint trap. The exterior should be wiped down and the control turned to the “off” position.
Clean floor area around and under both appliances.

Bedroom:

Carpet should be vacuumed and steam cleaned, free of any dirt or stains.
Fan should be dusted and cleaned.
Walls should be free from any bed rub/grease spot from absence of a headboard or any tacks, nails, sticky tape, etc. Damage from these items could result in additional charges.
Dust all baseboards.

Bathroom:

Wash inside and outside of vanity. Wipe or scrub all drawers, cabinets and countertops. No drawer liner should remain.
Clean the mirror with Windex or similar product.
Clean vanity sink, including the faucet. Sometimes a toothbrush must be used around the knobs to get them completely clean.
Thoroughly clean inside, outside and around the toilet – including the bowl and handle – with a disinfecting product like Lysol Toilet Bowl Cleaner.
Scour the bottom and sides of the tub with Softscrub until all dirt and soap residue is gone.

Windows:

Wash interiors of all windows with Windex or similar product.
Wipe down the top and tracks of all windows.
Wipe down all windowsills.

General Items:

All walls free of marks, stains and damage.
All blinds must be completely clean.
Clean all doors on both sides – including closets.
Wash all closet and pantry shelves.
Thoroughly vacuum all carpeting.
Wash all light fixtures to remove dust and bugs.
Clean all fingerprints/grime from walls, doors and light switches.
Remove small nails from the wall.
You are responsible for the cleaning and any damages to the carpet from stains or soils. If you had an unauthorized pet in your apartment at any time during your lease term, you will be held responsible for any damages caused by your pet, which may include the cost of replacement of carpet, pad, tack strip and labor.
DO NOT LEAVE ANY OF YOUR BELONGINGS OR TRASH IN OR AROUND THE UNIT. Removal by our staff will result in a charge of $25.00 per bag (larger fees will be incurred for large personal items/furniture that is left).

View Estimated Charges